A department specially dedicated to healthcare researches

PLM Santé (PLM Healthcare) is a member of A.S.O.C.S (Association of Opinion and behaviour research companies in the health field)

Le ministère chargé de la santé a décidé de généraliser un indicateur de mesure de la satisfaction des patients hospitalisés au sein des établissements de santé ayant une activité de médecine-chirurgie et obstétrique (MCO) à compter de 2011.
Les modalités techniques sont définies dans la Note d’instruction N° DGOS/PF2/2010/449 du 21 décembre 2010

Afin de pouvoir comparer des taux de satisfaction entre les établissements de santé, un
questionnaire commun validé scientifiquement a été mis en oeuvre, il s'agit du questionnaire SAPHORA MCO

N'hésitez pas à nous contacter pour de plus amples informations quant à la mise en oeuvre de cette enquête: contact@plmsante.fr

For more than 22 years, PLM Santé has been carrying healthcare researches (with the help of external physicians (Docteur Pineau, Docteur Henry, Docteur Contremoulins) such as:

- Prescription attitude researches

- International healthcare researches

- Health observatory

- Hospital panels

- Sales folder tests...

We can interfer with all kind of target groups:

- Patients (tall kind of deseases)

- Nurses

- Pharmacists (hospital based, shop based)

- Dentists...

Our institute is at the peak of all what talks about public health, as we currently work for the Haute Autorité de Santé (Health High Authority) for audit report for hospitals and private hospitals: (see methodology)

PLM Santé also helps hospitals when setting up satisfaction surveys with:

- Patients of these hospitals: a specific satisfaction questionnaire has been established which can be felt in with telephone interviews or through Internet. The survey frequency is up to you so that you can set up genuine satisfaction barometers (evolution comparison for each wave, or for each department....)

- External physicians, nurses, physiotherapists...

- Internal employees in the hospital